WHEREVER POSSIBLE, PLEASE PHONE AFTER 2pm TO ENQUIRE ABOUT TEST RESULTS.

To ensure we are able to maintain our Patient Confidentiality obligation and commitment and our awareness of the confidential nature of some of the tests undertaken, we would ask that you phone in personally for your test results.  In general we will only give results to the person who has had the test unless another arrangement has been agreed with the patient's consent.

When the results of your tests are received back at the surgery they are reviewed and commented on by your Doctor and appropriate entries are recorded in the computerised medical records. When this has been completed our Receptionists are then able to let you know the result of your tests when you telephone.

Our Reception staff are only allowed to pass on information as described in the notes by your Doctor and are not permitted nor qualified to pass on any opinion of their own. Unfortunately there is no simple rule as to how long it will take to receive the results of tests back since this varies according to the test. We will normally have the results available to you for most blood tests within 4 working days, although there are some blood tests which take 6 working days and occasionally special blood tests such as hormone levels can take up to 2 weeks. Pregnancy tests usually take 2 working days. Swabs, urine and stool tests are usually back 5 working days after they are taken. X-ray results are usually with us in 3-4 days but some may take up to 2 weeks.  Naturally if any important results are back sooner than anticipated, we will do our best to contact you.

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On average please allow five working days for your test results to come back from the hospital unless your Doctor or nurse has advised otherwise. Sometimes, we cannot always give full results over the phone. If the result is complicated, or if the Doctor wants to see you about the result, we will offer you an appointment

We hope that you will take this information as a guide when telephoning for the results of your tests. We ask for your understanding as there are often delays which are out of our control.

For Test Results please telephone 01480 483100 after 2pm