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Practice Management

Mrs Patricia Hawitt Palmer

THP_finalPractice Manager / Managing Partner

Trish has responsibility for the day-to-day organisation and strategic management of the practice and for supporting the clinical &  administrative teams to ensure the surgery runs smoothly.
Victoria Pilkington

Vicki_finalDeputy Practice Manager

Victoria's roles include:
  • Managing the reception team
  • Co-ordinating Multi Disciplinary Team meetings
  • Administration research lead
  • Prescriptions lead
  • Vulnerable Adults lead co-ordinator
  • Supporting the Practice Manager with a range of projects

 

 

Administration

Sue Jacka

Finance Administrator

Sue Deals with our Practice Finance and HR Support.

Angela Christmas

Admin & Secretarial Assistant

Angela supports secretaries and finance admin.

AC

Tanzeem Ahmed

Summariser / Administrator

Tan's deals with Summarising notes
She is also a Vulnerable Adults co-ordinator
Tan_final
Lorna North

Prescription Administrator

Lorna deals with Prescriptions and Queries.

Tracey Brown

Clinical Administrator

Tracey deals with incoming correspondence and manages documents. She is also responsible for Medical Students Administration.

Heidi Uzunhasanoglu

Clinical Administrator

Heidi deals with incoming correspondence and managing documents.

Abby Hill

Clinical Systems Administrator

Abby Deals with Patient correspondence, Registrations, Vasectomy administration and deals with any IT Issues within the practice.

Liz Hunt

Administrator

Liz deals with Admin and supports our vasectomy team.

Anne Bondoc

Admin Apprentice

Anne deals with patient correspondence and also with the general tasks around the office, including; photocopying, filing and laminating.


Reception

Sue Hughes

Reception / Administrator

Sue_H_final

Sue deals with patient queries via face to face and telephone.

Other roles:
Sue is also our Carer's Champion
Donna Pipe

Reception/Administration

Donna deals with queries via face to face and telephone.

Antoinette Farrant

Reception/Administration

Antoinette deals with queries via face to face and telephone.

Sadaf Saqib

Receptionist

Sadaf deals with queries via face to face and telephone.

Amber Speller

Receptionist

Amber deals with queries via face to face and telephone.

Amber

Clare Fitzjohn

Receptionist

Clare deals with queries via face to face and telephone.

Charis Rodda

Receptionist

Charis deals with queries via face to face and telephone.

Rosemarie Benson

Receptionist

Rosie deals with queries via face to face and telephone.


Secretaries

The practice secretaries provide a vital service to patients that need referring on to specialist clinics. They generate the GP referral letters and can also book your hospital appointment via the ‘Choose and Book’ service. The secretaries will deal with patient queries with regards to letters and referrals. They can also provide information for private clinics and secondary care.

The secretaries process all incoming & outgoing copies of medical records, GP reports and claim forms for Insurance or Medical companies. This includes invoicing for these private non-NHS services. They also provide GP letters for patients as a Non-NHS service.

Joanne Clarke

Medical Secretary / Administrator

Jo deals with Referrals from the practice.

Jo

Lila Bentley

Medical Secretary / Administrator

Lila deals with Referrals from the practice.

Lila

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